73
Open Tickets
49
Stale Tickets
5
Due Today
43
Upcoming
7
Resolved Today
152
Touched Today
121
Completed Today
Per-Employee Breakdown
T Tyrone Pershouse
5 open
| Stale | 4 |
| Due Today | 1 |
| Upcoming | 4 |
| Resolved Today | 0 |
| Completed Today | 13 |
J Jordan Hulbert
16 open
| Stale | 12 |
| Due Today | 3 |
| Upcoming | 12 |
| Resolved Today | 0 |
| Completed Today | 72 |
A Andre Cornelissen
20 open
| Stale | 5 |
| Due Today | 1 |
| Upcoming | 19 |
| Resolved Today | 3 |
| Completed Today | 10 |
M MJ Jackson
5 open
| Stale | 5 |
| Due Today | 0 |
| Upcoming | 0 |
| Resolved Today | 0 |
| Completed Today | 0 |
J Justin Marx
12 open
| Stale | 8 |
| Due Today | 0 |
| Upcoming | 7 |
| Resolved Today | 4 |
| Completed Today | 9 |
H Hannah Ainsley
15 open
| Stale | 15 |
| Due Today | 0 |
| Upcoming | 1 |
| Resolved Today | 0 |
| Completed Today | 17 |
Open Tickets per Employee
Stale Tickets per Employee
Tickets Due Today (5)
| Ticket # | Subject | Customer | Contact | Days Old | Priority | Assigned To |
|---|---|---|---|---|---|---|
| 20260428-2 | Return Leandra & Sunelle's Old Hard Drives | LRE Properties Pty Ltd | Leandra van Wyk | 0 days | Medium | Tyrone Pershouse |
| 20260219-29 | New Client Take On | Melville Attorneys Inc | Tamaryn Melville | 68 days | Medium | Jordan Hulbert |
| 20260424-18 | Order - Opentext AV x 5 | Laerskool Florida | Rickus Swanepoel | 4 days | Medium | Jordan Hulbert |
| 20260428-1 | Leandra Not Receiving Emails on Phone | LRE Properties Pty Ltd | Leandra van Wyk | 0 days | Medium | Jordan Hulbert |
| 20260421-53 | Laptop extremely slow | Service First GP (Pty) Ltd | Istele Nortje | 7 days | Medium | Andre Cornelissen |
Upcoming Tickets (43)
| Ticket # | Subject | Customer | Contact | Due Date | Days Old | Priority | Assigned To |
|---|---|---|---|---|---|---|---|
| 20260331-21 | Internet - AI Unlocked Workshop at Gather Venue | RITO Technologies | Hannah Ainsley | 2026-04-29 | 28 days | Medium | Jordan Hulbert |
| 20260416-25 | Sale of CraigCor's Used Server to Beswick | BFIH Procurement & Service (Pty) Ltd | — | 2026-04-29 | 12 days | Medium | Jordan Hulbert |
| 20260422-64 | Slow Startup – Two Machines | Tania's Office | TLS Accounting Consultants CC | Tania van Wyk | 2026-04-29 | 6 days | Medium | Jordan Hulbert |
| 20260424-27 | TRM SERVICE LAPTOPS | TRM Supplies cc | Thomas Keil | 2026-04-29 | 4 days | Medium | Jordan Hulbert |
| 20260428-41 | Payroll Server - Payroll Server | RITO Technologies | — | 2026-04-29 | 0 days | Critical | Andre Cornelissen |
| 20260218-55 | Migration to New Server | Laserpac | Tyrone Evens | 2026-04-29 | 69 days | Medium | Andre Cornelissen |
| 20260409-31 | Order - Lenovo ThinkPad T15 Refurbished Laptop + Carry Bag | Hamar Controls | Corne de Villiers | 2026-04-29 | 19 days | Medium | Andre Cornelissen |
| 20260226-22 | Xneelo - Proxmox migration and hardware renewal project | RITO Technologies | — | 2026-04-30 | 61 days | Medium | Jordan Hulbert |
| 20260410-25 | Whatsapp number | RITO Technologies | — | 2026-04-30 | 18 days | Medium | Jordan Hulbert |
| 20250708-2 | obs.co.za management | Octagon Business Solutions (Pty) Ltd | Tony Ferguson | 2026-04-30 | 294 days | Medium | Jordan Hulbert |
| 20260428-50 | SPF additions for inky | RITO Technologies | — | 2026-04-30 | 0 days | Medium | Jordan Hulbert |
| 20260318-28 | New Client Take On - LRE Properties Pty Ltd | LRE Properties Pty Ltd | — | 2026-04-30 | 40 days | Medium | Jordan Hulbert |
| 20260422-103 | Please move B1IF QA to SSDs | CraigCor Distribution Co. (Pty) Ltd | — | 2026-04-30 | 6 days | Medium | Andre Cornelissen |
| 20260424-19 | Office not activating | Ridge Line Roofing | Bronwyn Beukes | 2026-04-30 | 4 days | Medium | Andre Cornelissen |
| 20260423-36 | [Failed] COLINPOOLE - Thursday, 23 April 2026 12:46:40 | Weigh Bridge Services | — | 2026-04-30 | 5 days | Critical | Andre Cornelissen |
| 20260424-20 | Set up Pierre's old laptop for Bronwyn | Ridge Line Roofing | Bronwyn Beukes | 2026-04-30 | 4 days | Medium | Andre Cornelissen |
| 20260424-25 | Phones cutting out mid call | Service First GP (Pty) Ltd | Istele Nortje | 2026-04-30 | 4 days | Medium | Andre Cornelissen |
| 20250709-11 | Check Backups | Hisec | Hisec Wealth & Financial Services | — | 2026-04-30 | 293 days | Medium | Andre Cornelissen |
| 20250709-12 | Check Backups | Hamar | Hamar Controls | — | 2026-04-30 | 293 days | Medium | Andre Cornelissen |
| 20250709-16 | Check Backups | Craigcor | CraigCor Distribution Co. (Pty) Ltd | — | 2026-04-30 | 293 days | Medium | Andre Cornelissen |
| 20260331-45 | New Client Onboarding - The Bathroom | The Bathroom | Chris Pretorius | 2026-04-30 | 27 days | Medium | Andre Cornelissen |
| 20260423-41 | Setup printer and scanning | Flexible Electronic Systems | Charmaine Naidoo | 2026-04-30 | 5 days | Medium | Andre Cornelissen |
| 20260422-104 | Can't send statement from PAD | Abound Storage | — | 2026-04-30 | 6 days | Medium | Justin Marx |
| 20260206-18 | Change to Health Yourself Licenses | Kids in the Kitchen (TA Health Yourself) | Christine Phillips | 2026-05-01 | 81 days | Medium | Jordan Hulbert |
| 20260423-37 | User Out - Marcia Odendaal | Service First GP (Pty) Ltd | Istele Nortje | 2026-05-01 | 5 days | Medium | Andre Cornelissen |
| 20260225-30 | Microsoft Business Standard Licence Renewal – April 2026 | Service First GP (Pty) Ltd | — | 2026-05-01 | 61 days | Medium | Andre Cornelissen |
| 20260107-1 | Custom firewall project | RITO Technologies | — | 2026-05-01 | 111 days | Medium | Justin Marx |
| 20260421-54 | Computer slow | Hisec Wealth & Financial Services | — | 2026-05-01 | 7 days | Medium | Justin Marx |
| 20260422-96 | File needed of Francois's machine | Magotteaux Pty Ltd | — | 2026-05-01 | 6 days | Medium | Justin Marx |
| 20260424-26 | Airpods not working with teams | RBI Consultants | Rinus Brink | 2026-05-01 | 4 days | Medium | Justin Marx |
| 20260422-93 | Patrick's laptop giving issues | Magotteaux Pty Ltd | — | 2026-05-01 | 6 days | Medium | Hannah Ainsley |
| 20260313-21 | Project: Switch Replacement | Mae Manufacturers CC | — | 2026-05-04 | 46 days | Medium | Tyrone Pershouse |
| 20260420-15 | Sharepoint admin access | Service First GP (Pty) Ltd | Istele Nortje | 2026-05-04 | 8 days | Medium | Andre Cornelissen |
| 20260417-25 | Access and rights to Digital / Sales Folder | Hot 1027 FM | Anthony Popper | 2026-05-04 | 11 days | Medium | Andre Cornelissen |
| 20260225-24 | Quote & Order PSU for Lenovo ThinkPad X280 | Triview Investments (Pty) Ltd | — | 2026-05-08 | 62 days | Medium | Tyrone Pershouse |
| 20260202-24 | Project: PHP Upgrade | Nkunzi Pharmaceuticals (Pty) Ltd | — | 2026-05-08 | 85 days | Medium | Tyrone Pershouse |
| 20250902-19 | HO - Internet Issue | Corporate Apartment Group | George Despotakis | 2026-05-08 | 238 days | Medium | Tyrone Pershouse |
| 20260423-24 | Hardware, Network, & Systems Audit | RITO Technologies | — | 2026-05-08 | 5 days | Medium | Jordan Hulbert |
| 20260401-20 | Marketing SharePoint Training & Cutover | BFIH Procurement & Service (Pty) Ltd | — | 2026-05-08 | 27 days | Medium | Jordan Hulbert |
| 20260428-15 | [DMARC Score Alert] octagon.co.za - Score 3/5 | Octagon Business Solutions (Pty) Ltd | — | 2026-05-08 | 0 days | Medium | Andre Cornelissen |
| 20260428-16 | [DMARC Score Alert] spoc.co.za - Score 3/5 | Octagon Business Solutions (Pty) Ltd | — | 2026-05-08 | 0 days | Medium | Andre Cornelissen |
| 20260428-3 | [Non-Compliant Emails Alert] alliancemachinery.co.za - 33.94% | Alliance Machinery | — | 2026-05-08 | 0 days | Medium | Justin Marx |
| 20260305-21 | Asses laptop | GT Air International (Pty) Ltd | — | 2026-05-29 | 54 days | Medium | Justin Marx |