RITO Ops

Upcoming Tickets

48 tickets · sorted by due date
Ticket Subject Customer Contact Due Date Days Old Priority Assigned
20260820-28 SharePoint/OneDrive Restructure – Rename, Create & Reorganise Share Points | Hisec Wealth Hisec Wealth & Financial Services Hilda Parsons 2026-10-27 66d Medium Jordan Hulbert
20260922-34 Confirm AV, LISA Users & Keeper quantities Hot 1027 FM — 2026-10-27 33d Medium Jordan Hulbert
20261021-7 Keeper Password Manager Setup – Gavin Beswick BFIH Procurement & Service (Pty) Ltd — 2026-10-27 5d Medium Jordan Hulbert
20260626-37 Upgrade of website Rate Direct SA Admin 2026-10-27 121d Medium Jordan Hulbert
20261026-32 VM creation | Prox02 | AI Email Processing RITO Technologies — 2026-10-27 0d Medium Jordan Hulbert
20261021-6 PBX Review & Recommendations – Yeastar S300 | Beswick BFIH Procurement & Service (Pty) Ltd — 2026-10-27 5d Medium Jordan Hulbert
20261001-30 Finance Data Folder – Folder Structure Export | Beswick BFIH Procurement & Service (Pty) Ltd — 2026-10-27 24d Medium Jordan Hulbert
20250918-7.014 365 user list - Craigcor CraigCor Distribution Co. (Pty) Ltd — 2026-10-27 2d Medium Jordan Hulbert
20250918-6.014 365 user list - Beswick Beswick Machinery — 2026-10-27 2d Medium Jordan Hulbert
20261023-7 Claude skill creation RITO Technologies — 2026-10-27 3d Medium Andre Cornelissen
20261009-6 Pastel server issues Ridge Line Roofing — 2026-10-27 17d Medium Andre Cornelissen
20261026-33 Server creation Octagon Business Solutions (Pty) Ltd Rethabile Mabelane 2026-10-27 0d Medium Andre Cornelissen
20260518-17 spoc.co.za - Xneelo migration Octagon Business Solutions (Pty) Ltd — 2026-10-27 161d Medium Andre Cornelissen
20261016-17 Microsoft Licence Changes Corporate Apartment Group — 2026-10-27 9d Medium Andre Cornelissen
20261026-22 Cannot print or scan Grinding Media South Africa Pty Ltd Patrick Viseur 2026-10-27 0d Medium MJ Jackson
20261026-30 Replace power adapter - MJackson Grinding Media South Africa Pty Ltd Franky Tehini 2026-10-27 0d Low MJ Jackson
20261023-8 Procurement request | USB to RJ45 Console Cable RITO Technologies — 2026-10-27 3d Medium Justin Marx
20260914-25 Quote | Teddython 2026 Hot Cares — 2026-10-27 41d Medium Hannah Ainsley
20261019-14 Branches can't access fincon Beswick Machinery — 2026-10-28 7d Medium Jordan Hulbert
20261019-28 Laptop Wipe & Reload – Derek Viljoen's Old Laptop for Helen Viljoen Service First GP (Pty) Ltd Derek Viljoen 2026-10-28 6d Medium Andre Cornelissen
20260818-16 Server not accessible Laserpac Tyrone Evens 2026-10-28 69d Medium Andre Cornelissen
20261026-3 Printer disconnected from network Magotteaux Pty Ltd — 2026-10-28 0d Medium Justin Marx
20261016-1 Setup laptop as spare ChilliBlu Consulting (Pty) Ltd — 2026-10-28 10d Medium Justin Marx
20261026-4 One Drive full TN Accounting Tanya Brink 2026-10-28 0d Medium Justin Marx
20261026-29 Headset making weird noices Octagon Business Solutions (Pty) Ltd — 2026-10-28 0d Medium Justin Marx
20261021-16 Bullphish Result Investigation – Maritia | Hisec Hisec Wealth & Financial Services — 2026-10-29 4d Medium Tyrone Pershouse
20261019-18 Laptop not powering on Nkunzi Pharmaceuticals (Pty) Ltd Rika Keefe-Swanepoel 2026-10-29 7d Medium Tyrone Pershouse
20261021-5 Quote: 32GB RAM | Farai Macheka Octagon Business Solutions (Pty) Ltd Farai Macheka 2026-10-29 5d Medium Hannah Ainsley
20261021-13 Radius WIFI Hisec Wealth & Financial Services — 2026-10-30 5d Medium Tyrone Pershouse
20260507-70 Disaster Recovery Test – craigcor Environment CraigCor Distribution Co. (Pty) Ltd — 2026-10-30 172d Medium Jordan Hulbert
20261013-29 Download the archive pst for craig and michelle CTA Insurance Brokers — 2026-10-30 13d Medium Jordan Hulbert
20260519-33 Order: Cloud Server for Full Failover BFIH Procurement & Service (Pty) Ltd Leano Brown 2026-10-30 159d Medium Jordan Hulbert
20261019-3 [Non-Compliant Emails Alert] octagon.co.za - 12.99% Octagon Business Solutions (Pty) Ltd — 2026-10-30 7d Medium Andre Cornelissen
20260907-29 migrate to IMAP Brewcraft TA Single Solution CC — 2026-10-30 49d Medium Andre Cornelissen
20260728-31 Robot Host to prox 02 migration RITO Technologies — 2026-10-30 89d Medium Andre Cornelissen
20261026-28 Enrol MGMSA Users on ProofPoint Grinding Media South Africa Pty Ltd Franky Tehini 2026-10-30 0d High MJ Jackson
20261022-15 Connect printer to new laptop | Patrick's Silver lakes house Magotteaux Pty Ltd — 2026-10-30 4d Medium Justin Marx
20261022-7 Can't receive emails from @magotteauxgmsa.co.za Magotteaux Pty Ltd Malembe Hlabangwane 2026-10-30 4d Medium Justin Marx
20261026-21 PHP Version checks on laptops Magotteaux Pty Ltd — 2026-10-30 0d Medium Justin Marx
20260813-8 Laptop not charging and docking station smoking Magotteaux Pty Ltd — 2026-10-30 74d Medium Justin Marx
20260914-20 DO NOT BILL - Files missing after moving files to one drive Amalgamated Nursing Services CC — 2026-10-30 42d Medium Justin Marx
20261022-14 Can't connect to private wifi. Magotteaux Pty Ltd — 2026-10-30 4d Medium Justin Marx
20260921-24 Outlook keeps on restarting ChilliBlu Consulting (Pty) Ltd — 2026-10-30 35d Medium Justin Marx
20261020-2 WIFI EXTENDER FOR GUARD HOUSE Hot 1027 FM — 2026-10-30 7d Medium Hannah Ainsley
20261026-26 Laptop Screen Replacement Grinding Media South Africa Pty Ltd Eugene Mbata 2026-11-02 0d Medium MJ Jackson
20260914-28 6x Loan Laptops | Teddython 2026 Hot Cares — 2026-11-06 41d Medium Hannah Ainsley
20260528-55 Laptop Collection Hardware Audit – 1 x Units RITO Private Clients Louis Kruger 2026-12-31 150d Medium Jordan Hulbert
20260731-21 Cancellation Devcon Projects Ansa Coetzee 2027-01-04 87d Medium Jordan Hulbert