Engagement

This cancellation ticket has been open for 75 days and shows a failed handoff from lisaferguson to Jordan. On 2026-08-26, lisaferguson explicitly assigned Jordan specific decommissioning tasks with a deadline of 2026-08-31. Jordan has shown zero engagement since then — no notes, no time entries, nothing. lisaferguson eventually (2026-09-29, now 15.88 days ago) set a due date "to tomorrow" and pointedly asked Jordan to open the ticket, suggesting even that escalation was necessary. Both deadlines have been missed. The last human tech activity was lisaferguson's internal note on 2026-09-29; nothing has moved since.

Jordan must respond to this ticket today and provide a status update on decommissioning progress. If Jordan is unable or unwilling to complete it, the ticket should be reassigned back to lisaferguson, who has demonstrated full engagement and ownership throughout.

Single visible handoff from lisaferguson to Jordan on 2026-08-26. No reassignments, but the handoff appears to have failed — Jordan has not picked up the work despite two explicit deadlines (2026-08-31, then 2026-09-30).