Engagement

This Medium priority RADIUS WiFi ticket was created 2026-10-21 and assigned to Tyrone. After 2 calendar days (spanning approximately 3 business days through 2026-10-23), there is zero visible engagement from Tyrone: no notes, no time entries, and no internal acknowledgement. The ticket is marked 'In Progress' but there is no evidence it has been reviewed or investigated. Without any activity, we cannot determine if Tyrone is actively working this issue or if it has been overlooked.

Tyrone should immediately acknowledge this ticket today with a status update or investigation timeline. If Tyrone is unavailable, reassign the ticket today to prevent further delay on a Medium priority connectivity issue.