Engagement

Tyrone is the assigned tech on this PHP 8.3 upgrade project, opened 2026-02-02, but the timeline shows almost no engagement. The only Tyrone activity visible is a single public note on 2026-02-02 at ticket creation containing just an embedded image. On 2026-04-01 Andre posted an internal phone-call note asking Tyrone to confirm a date and time for the upgrade — 41 days have passed since then with no reply from Tyrone, no time entries, and no customer communication. The ticket has been sitting at 99 days old with only two notes total and zero public updates to Nkunzi since day one.

Tyrone should reply to Andre today with a proposed upgrade window and send a public note to Nkunzi confirming the project plan and timeline.

No reassignments visible, but Andre's 2026-04-01 question to Tyrone appears to be an unanswered internal handoff request that has stalled the project for six weeks.