RITO Ops

Upcoming Tickets

47 tickets · sorted by due date
Ticket Subject Customer Contact Due Date Days Old Priority Assigned
20260626-14 No Backup Received - __NP Server .org.nkunzi-pharmaceuticals (plan Nakivo Cloud Backup) on 2026-06-25 RITO Technologies 2026-06-29 2d Critical Tyrone Pershouse
20260623-15 Onsite Visit 29 June 2026 Triview Investments (Pty) Ltd Neil O'Reilly 2026-06-29 5d Medium Tyrone Pershouse
20260626-4 Laptop Setup – Anu (Collection: Mon 6 Jul) Devcon Projects Janet Peebles 2026-06-29 2d Medium Jordan Hulbert
20260623-85 Sound System Cabling Installation Magotteaux Pty Ltd 2026-06-29 4d Medium Jordan Hulbert
20260627-9 No Backup Received - Hilda Parsons DSK.littlefalls.hisec (plan VeeAM EndPoint Backup) on 2026-06-26 RITO Technologies 2026-06-29 1d Critical Jordan Hulbert
20260628-1 No Backup Received - __Wife 2.0.valleyroad.rito (plan Nakivo Cloud Backup) on 2026-06-27 RITO Technologies 2026-06-29 0d Critical Jordan Hulbert
20260627-10 No Backup Received - WIN7 SUPPORT (plan Nakivo Cloud Backup) on 2026-06-26 RITO Technologies 2026-06-29 1d Critical Jordan Hulbert
20260628-2 No Backup Received - __Marcia Remote Pastel.jhb.service-first-gp (plan Nakivo Cloud Backup) on 2026-06-27 RITO Technologies 2026-06-29 0d Critical Jordan Hulbert
20260627-11 No Backup Received - Andrew Payne LPT.parktown.drew-architects (plan VeeAM EndPoint Backup) on 2026-06-26 RITO Technologies 2026-06-29 1d Critical Jordan Hulbert
20260628-3 No Backup Received - __fb-dc.head-office.beswick (plan Nakivo Cloud Backup) on 2026-06-27 RITO Technologies 2026-06-29 0d Critical Jordan Hulbert
20260627-12 No Backup Received - __Ulwazi Barcode Server.tankhouse.palabora-copper-mine (plan Nakivo Cloud Backup) on 2026-06-26 RITO Technologies 2026-06-29 1d Critical Jordan Hulbert
20260627-13 No Backup Received - PMC | DELPHI ON SITE (plan Nakivo Cloud Backup) on 2026-06-26 RITO Technologies 2026-06-29 1d Critical Jordan Hulbert
20260627-14 No Backup Received - PMC-Delphi (plan Nakivo Cloud Backup) on 2026-06-26 RITO Technologies 2026-06-29 1d Critical Jordan Hulbert
20260626-33 Website compromised fdpgroup.co.za FDP Group Cronje Wentzel 2026-06-29 1d Medium Jordan Hulbert
20260626-34 Script veeam backup rerun RITO Private Clients 2026-06-29 1d Medium Jordan Hulbert
20260627-15 Bowwow | Xneelo Servers - Bowwow-PFSense RITO Technologies 2026-06-29 0d Critical Jordan Hulbert
20260627-16 Bowwow | Xneelo Servers - Bowwow-Srv-1 RITO Technologies 2026-06-29 0d Critical Jordan Hulbert
20260627-17 Spanning Backup for Office 365 - Daily Backup Summary for CTA Insurance RITO Technologies 2026-06-29 0d Critical Jordan Hulbert
20260626-39 [Failed] BIRGIT-DELL - Friday, 26 June 2026 18:24:08 TRM Supplies cc 2026-06-29 1d Critical Jordan Hulbert
20260626-41 WifeBackupv3 - WifeBackupv3 RITO Technologies 2026-06-29 1d Critical Jordan Hulbert
20260626-20 No Backup Received - __ulwazi---pmc.tankhouse.palabora-copper-mine (plan Nakivo Cloud Backup) on 2026-06-25 RITO Technologies 2026-06-29 2d Critical Andre Cornelissen
20260625-4 No Backup Received - WBS Desktop 02.admin.weigh-bridge-services (plan GCS Backup Completed) on 2026-06-24 RITO Technologies 2026-06-29 3d Critical Justin Marx
20260626-19 No Backup Received - Charl Jansen van Rensburg LPT.littlefalls.hisec (plan VeeAM EndPoint Backup) on 2026-06-25 RITO Technologies 2026-06-29 2d Critical Justin Marx
20260619-1 Order - 2 x HP ProDesk 400 G1 Desktop for Pierre & Leano BFIH Procurement & Service (Pty) Ltd Leano Brown 2026-06-29 6d Medium Justin Marx
20260610-30 Bullphish Campaigns July, August and September Hisec Wealth & Financial Services 2026-06-29 18d Medium Hannah Ainsley
20260626-2 Laptop Setup – Ansa Coetzee (Collection: Fri 26 Jun by 10am) Devcon Projects Janet Peebles 2026-06-30 2d Medium Jordan Hulbert
20260401-20 Marketing SharePoint Training & Cutover BFIH Procurement & Service (Pty) Ltd 2026-06-30 88d Medium Jordan Hulbert
20260612-68 External 1TB Hard Drive Curtis Pools Russ Curtis 2026-06-30 16d Medium Jordan Hulbert
20260520-31 Server Migration Roadmap BFIH Procurement & Service (Pty) Ltd 2026-06-30 38d Medium Jordan Hulbert
20260512-21 Firewall & internet issues Hot 1027 FM Sohail Sayed 2026-06-30 47d Medium Andre Cornelissen
20260602-31 GFI firewalls showing offline RITO Technologies 2026-06-30 26d Medium Andre Cornelissen
20250709-11 Check Backups | Hisec Hisec Wealth & Financial Services 2026-06-30 353d Medium Andre Cornelissen
20250709-12 Check Backups | Hamar Hamar Controls 2026-06-30 353d Medium Andre Cornelissen
20260626-5 SAP Access Change Request – Profile ZAHVANHEER | System S4P Magotteaux Pty Ltd 2026-06-30 2d Medium Justin Marx
20260626-26 Can't access any websites Magotteaux Pty Ltd 2026-06-30 2d Medium Justin Marx
20260617-22 Laptop audit | Dell Inspiron 3521 Bow Wow Buggy Ciaran Bayley 2026-06-30 11d Medium Justin Marx
20260625-27 Order - 1TB SSD for Farai Octagon Business Solutions (Pty) Ltd Farai Macheka 2026-06-30 2d Medium Justin Marx
20260626-3 Laptop Setup – #2 Devcon Projects Janet Peebles 2026-07-01 2d Medium Jordan Hulbert
20260624-30 External Screen not working Nkunzi Pharmaceuticals (Pty) Ltd Carl Batt 2026-07-02 4d Medium Tyrone Pershouse
20260519-31 David Viljoen Laptop Nkunzi Pharmaceuticals (Pty) Ltd Boeta Venter 2026-07-02 40d Medium Tyrone Pershouse
20260506-22 [DMARC Score Alert] ushakaprojects.co.za - Score 3/5 Ushaka Security and Fire Projects 2026-07-03 53d Medium Tyrone Pershouse
20260416-25 Sale of CraigCor's Used Server to Beswick BFIH Procurement & Service (Pty) Ltd 2026-07-03 72d Medium Andre Cornelissen
20260107-1 Custom firewall project RITO Technologies 2026-07-03 172d Medium Justin Marx
20260625-11 NPS migration Magotteaux Pty Ltd 2026-07-03 3d Medium Justin Marx
20260626-35 New Mac for Sonja Nkunzi Pharmaceuticals (Pty) Ltd 2026-07-03 1d Medium Hannah Ainsley
20260626-37 Upgrade of website Rate Direct SA Admin 2026-07-03 1d Medium Hannah Ainsley
20260626-32 PROJECT: IPC Audit Trail Review Checklist Nkunzi Pharmaceuticals (Pty) Ltd 2026-07-31 2d Medium Tyrone Pershouse