RITO Ops
Stale Engagement data has not refreshed in over 24 hours — last batch ran 2026-05-12 21:47.

20260507-71 — Magotteaux Pty Ltd

Medium
Status New Assigned Justin Opened 5.4 d ago Modified Ticket id 23702880
Healthy confidence 0.70

This AD account deletion request for Magotteaux Pty Ltd was opened on 2026-05-07 and is 5 calendar days old with zero notes, time entries, or status changes visible in the timeline. Justin is assigned but no engagement has landed yet — the ticket is still in 'New' status. With only ~3 business days elapsed since creation and a Medium priority, this is within the normal window for initial pickup, though it is approaching the edge of the healthy threshold.

Justin should acknowledge the request publicly to Jordan Hulbert today, confirm the protected-accounts list, and provide an ETA for the deletions at the Brya location.

Deterministic measurements

computed in Python, not LLM-derived
Days since last tech activity
Days since last tech note
Days since last tech time entry
Tech notes 0
Tech time entries 0
LISA automation notes 0
Customer notes 0
Days since last LISA note
Public note ratio
Current status New
Days in current status
Customer wait status active no
Vendor wait status active no