Engagement

This AD account deletion request for Magotteaux Pty Ltd was opened on 2026-05-07 and is 5 calendar days old with zero notes, time entries, or status changes visible in the timeline. Justin is assigned but no engagement has landed yet — the ticket is still in 'New' status. With only ~3 business days elapsed since creation and a Medium priority, this is within the normal window for initial pickup, though it is approaching the edge of the healthy threshold.

Justin should acknowledge the request publicly to Jordan Hulbert today, confirm the protected-accounts list, and provide an ETA for the deletions at the Brya location.