Ticket Engagement Quality
Engagement
20260511-25 — RITO Technologies
Healthy
confidence 0.80
This DMARC compliance alert ticket was opened today (2026-05-11) and is assigned to Jordan. With age_days of 1 and no timeline activity yet, there has been no time for engagement to land. The ticket covers a routine weekly DMARC report showing 31.71% non-compliant emails for rito-tech.co.za over the period 2026-05-04 to 2026-05-11.
Next action
Jordan should review the DMARC report sources within the next business day and post an internal note documenting which sending sources are failing alignment.
Signals
Deterministic measurements
computed in Python, not LLM-derived
Days since last tech activity
—
Days since last tech note
—
Days since last tech time entry
—
Tech notes
0
Tech time entries
0
LISA automation notes
0
Customer notes
0
Days since last LISA note
—
Public note ratio
—
Current status
DMARC
Days in current status
—
Customer wait status active
no
Vendor wait status active
no