RITO Ops
Stale Engagement data has not refreshed in over 24 hours — last batch ran 2026-05-12 21:47.

20260511-37 — Hot 1027 FM

Medium
Status Pending - Stock Arrival Assigned lisaferguson Opened 1.2 d ago Modified 13.6 h ago Ticket id 23724608
Healthy confidence 0.90

This order ticket was opened by lisaferguson on 2026-05-11 with a clear initial description: quote accepted, PO received for a J5 CREATE JCA351 for Gary Oberholzer, and order placed with the vendor with an ETA of 2-3 days. The ticket is only ~1 day old (age_days = 1) and has been parked in 'Pending - Stock Arrival' for roughly 0.57 days while awaiting vendor delivery. Although vendor_wait_status_active is true, the ticket is well under the 5-day vendor-waiting threshold and the vendor ETA itself is only 2-3 days. No follow-up activity is visible yet, which is appropriate given how fresh this is.

lisaferguson should check in around the vendor's stated 2-3 day ETA (so by ~2026-05-14) and post a brief public update to Hot 1027 FM confirming delivery progress.

Deterministic measurements

computed in Python, not LLM-derived
Days since last tech activity
Days since last tech note
Days since last tech time entry
Tech notes 0
Tech time entries 0
LISA automation notes 0
Customer notes 0
Days since last LISA note
Public note ratio
Current status Pending - Stock Arrival
Days in current status 13.7 h
Customer wait status active no
Vendor wait status active yes