RITO Ops
Stale Engagement data has not refreshed in over 24 hours — last batch ran 2026-05-12 21:47. The morning batch may have failed.

100 open tickets analysed

2026-05-12 21:47 generated
Abandoned
15
Drifting
15
Ping-pong
0
Customer waiting
6
Vendor waiting
3
Unknown
8
Healthy
53

Abandoned tickets · tech 52949

4 shown · clear filter ↺
Ticket Account Tech Verdict Last touch Next action Priority
20260331-45 The Bathroom Andre Abandoned 42.1 d Andre should pick this ticket up today, post a public reply to The Bathroom confirming where each line item from QUO0006026 and QUO0006028 stands, and log time against the onboarding work already done or planned. Medium
20250709-16 CraigCor Distribution Co. (Pty) Ltd Andre Abandoned 278.5 d Andre should review this ticket today, confirm whether the backup verification work was ever completed, and either close it with a resolution note or send a public update to the customer explaining current status. Medium
20250709-12 Hamar Controls Andre Abandoned 281.3 d Andre (or a manager) should triage this ticket today — either close it if the backup-checker workflow has been superseded, or post a public update to Hamar Controls confirming current backup status and a go-forward verification cadence. Medium
20250709-11 Hisec Wealth & Financial Services Andre Abandoned 281.3 d Andre (or a manager) should triage this ticket today — either close it if the original backup-verification request from Justin was completed off-ticket, or post a public update to Hisec confirming current backup status. Medium